FAQ

Frequently asked
questions

General questions

Does your company sell things? Do you have suppliers? Do you file taxes annually? Then Noa can work with your company!

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Find out about the advantages of cloud-based accounting by clicking here !
A service agreement will be drawn up and signed by both parties. Our service agreement can be terminated at any time with 30 days’ notice.
Of course! Our systems are scalable and can easily be adapted to any changes or growth that your company may experience.
Learn all about the advantages of working with a team of experts in addition to the tool by clicking here !
Converting your data can take anywhere from two days to two weeks. It depends on how complicated the migration is, which depends on the type of data and systems as well as your training needs. We’ll calculate the time needed in advance. During the migration, we’ll provide continuous monitoring.
  • Automated bookkeeping using cutting-edge technology
  • Payroll management
  • Inventory management
  • Customized reports
  • Training and support for cloud-based accounting
  • Generation of GST/HST reports
  • Generation of financial reports and annual tax returns
  • Analysis and optimization of your accounting and administrative processes
  • An IT platform that’s tailored to your processes and needs
  • Advice and support from experts in different areas
Yes. When we first get in touch, we’ll choose the right person for your company, based on your needs, industry, etc.
We can keep your database. Our experts will use it as a starting point to optimize your accounting and give you advice. Your data will remain intact.
A brief analysis and discussion with our team will help us determine if changing your accounting system would be an advantage for you.

Technical questions

Absolutely! We keep your data secure by storing it on several servers. The confidentiality of the data is ensured by the highest standards (link to Intuit’s privacy policy). This means there’s no risk of data loss.

Nope! Noa licenses are valid for an unlimited number of users.

We will work with you to plan the best way to transfer your data. We’ll offer a number of different options and will advise you based on your company’s needs.
Yes! You can give each user different permissions based on their job and the information they need access to. Whether it’s read-only access or data entry, our experts will help you design a permissions management strategy that’s right for your company and your privacy constraints.
No. Users don’t need to update the cloud-based accounting system. The system is updated automatically in real time. You don’t have to lift a finger.
We offer several data migration solutions: either a complete migration or a partial migration of your data. Our experts will recommend the best solution for you based on your business goals.
We will export all of your documents and reports so that you can recover all of your data and be compliant with regulations.

Billing

The cost for each company is different, because it depends on your accounting actions and your specific needs (payroll management, inventory tracking, paying suppliers, etc.). It also depends on how involved our team is: how much work we’ll be doing for you, the number of transactions to be processed, etc.

When you meet with a Noa expert for the first time, we’ll analyze your needs and calculate the price accordingly. Our rates vary depending on how involved our team is, how much work we’ll be doing for you, and the number of transactions to be processed.

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